Terry’s Plumbing LLC
One Year Parts And Labor Warranty
If one of our plumbers supply the part or parts and our plumber installs them, we give you a simple straight forward warranty. 1 full year from completion of the plumbing repair or installation on Both Parts and Labor.
It really is that simple. No forms, no contacting the manufacturer, no waiting for the manufacturer to ship you parts. Just a simple phone call to us, we will take care of it and make it right.
We DO NOT warranty plumbing parts or products you supply to us.
If you supply the part or parts and our plumber installs them, we will warranty our Labor only for 1 Full Year. The only difference in this case is, if the plumbing part you supplied is defective or is not performing as it is supposed to, but our plumber installed it correctly we may not warranty the labor. We will let you know what the problem is, No charge for us at this point. Sometimes it is a simple repair that we may just take care of for you at no charge in appreciation of you patronage. If there is going to be a charge we let you know up front before we go any further what it will take to fix and exactly how much it will cost.
Sometimes this gets a little sticky, this is one of the reasons we like to supply all the parts that are used, then there is never a question as to if it should be under warranty if something goes wrong.
All warranties are subject to proper product use. Abuse, negligence, or customer inflicted damage voids all warranties. These warranties do not cover events and accidents that result from natural causes and cannot be anticipated and provided against (“acts of God”), from a failure of normal maintenance, or from normal wear and tear. The above warranties cover only repair or replacement. Terry’s Plumbing, LLC assumes no responsibility for resulting damages. The use of another company as to any Terry’s Plumbing LLC work voids our warranty.